National Youth Jazz Orchestra (NYJO) Website

Privacy Policy

Safeguarding Your Data

The National Youth Jazz Orchestra (NYJO) takes the security your personal data and the safeguarding of your privacy seriously. The data that we collect, process and use is treated in accordance with this Privacy Policy. Please read this Privacy Policy carefully to understand how your personal information will be treated.

By registering for an account on our website (including sub-domains, web pages within this site or any equivalent mirror, replacement, substitute or backup website) and agreeing to our Terms and Conditions, you give NYJO your consent to the collection storage and use of your personal data in accordance with this Privacy Policy.

By accepting our Privacy Policy from the cookie popup that appears when you first visit our site, and re-appears if there has been a change to this Privacy Policy, you agree to our use of cookies, explained below.

Personal Information

The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone numbers and country of residence will only be retained by NYJO if you provide or update this personal information when buying a CD, making a donation, purchasing tickets, or when asking to receive communications from NYJO.

Although it is not compulsory to provide all of this information, should you choose not to, then NYJO may not be able to provide you with the full range of services that our website has to offer.

You can update and amend your personal details at any time by emailing

Other information

A public IP address is a unique number that allows a computer, group of computers or other Internet-connected device to browse to the Internet Our web server stores log files that record information such as Internet protocol (IP) addresses, browser types, Internet service providers (ISPs), referring/exit pages, platform types, date/time stamps, and page navigation paths. We gather this information to help diagnose and manage the website, to audit the geographical make-up of users, and to establish how they have arrived at our website. IP addresses recorded by our log files are not linked to personally identifiable information; you remain anonymous even though your public IP address is used to produce analytics information.

Google Analytics

Like many websites, particularly those of charities, we have enabled the use of Google Analytics – anonymous visitor statistics, managed by Google. Using this service means that we can make use of the standard, free Google Analytics reporting tools to gain further insight into website behaviour and usage and ensure that we are investing efficiently in the development of our website and the online services we offer to our customers and beneficiaries. You can find out more about Google Analytics here:

How NYJO uses your personal information

NYJO uses your personal information for 5 primary purposes:

  1. To process donations, ticket sales, and CD sales
  2. To send you information (marketing communications)
  3. To report upon engagement with our artistic and learning programmes internally (aggregate data is used here).
  4. To ensure that we are attracting a representative audience in line with our public subsidy (aggregate data is used here).
  5. To help us find your record in the event of a forgotten login or changed email address.


You can choose to unsubscribe from marketing communications by updating your contact preferences by emailing or simply click the ‘unsubscribe’ link found in the footer of all of our marketing emails.

Sharing your personal information

NYJO will so far as is reasonably practicable comply with the Data Protection Principles of good practice which define how data can be legally processed, and of which are legally enforceable.

Other than where you have consented to NYJO sharing your personal information, NYJO will not disclose any of your personal information without your permission. unless such data is exempted from the Data Protection Act 1998, and of which is requested by certain verified regulatory and or government authorities or where such processing is necessary to exercise a right or obligation on NYJO imposed by law.

We shall not disclose your personal information to any third party except those organisations who process data for us, for example to execute communications (posting brochures etc.) according to your preferences. In such circumstances, we ask those third parties to give us confidentiality or non-disclosure undertakings.

NYJO will not share your personal information for marketing purposes.

NYJO may transfer your personal information ‘internally’ as part of any business restructuring or reorganisation, but shall take steps to ensure that your privacy rights continue to be protected.


You have full responsibility for the protection of your device(s), including hardware, software and the stored data, and hardware, software and the stored data of any third parties who may have access or be otherwise connected to your device(s).

You are responsible for ensuring that data downloaded or otherwise received from this website is free from malicious software. NYJO takes every precaution to protect your information. To this end, NYJO uses appropriate technologies and has implemented policies to safeguard your privacy from unauthorized access and improper use.

Users Under 16

If you are under 16, please obtain your parent/carer’s consent beforehand whenever you provide personal information. We will not accept any subscription in the absence of parental consent.

Third Party Websites

NYJO is not responsible for the privacy notices and practices of other websites even if accessed using links from our website. We recommend that you check the policy of each website you visit and contact its owner or Data Protection Officer if you have any concerns or questions.

Transfer of your personal information outside the European Economic Area

Whilst the computer servers used to facilitate our website are located in the UK, by the nature of the Internet it is possible that the personal information you provide to NYJO may be transferred to countries outside the European Economic Area (EEA). For example, this may happen if any of the computer servers used to facilitate our website failover to others which are located in a country outside of the EEA.

Contact Us

We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies or if you have any questions about this Privacy Notice or wish to request a copy of your personal information which we have in our systems, please email or call on 020 7494 1733.

Our postal address:

National Youth Jazz Orchestra

5 Vigo Street



Changes to this policy

This NYJO Privacy Policy may change at any time. You may therefore wish to check it each time you visit our website.